All Systems Operational
Website ? Operational
Login Operational
Execution Operational
API Operational
Data Uploaders Operational
Documentation ? Operational
Billing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 13, 2019

No incidents reported today.

Dec 12, 2019

No incidents reported.

Dec 11, 2019
Completed - The scheduled maintenance has been completed.
Dec 11, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 05:00 EST
Scheduled - We would like to inform you that there will be a scheduled Platform update on Wednesday (12/11/2019) at 05:00 AM EST that will take approximately 2 hours. We will implement the second part of task queuing technical improvements.

This can potentially prolong the execution of already running tasks (a medium risk), and we will be closely monitoring Platform executions.

We appreciate your patience and understanding. If you have questions, feel free to contact us at support@sbgenomics.com
Dec 10, 06:37 EST
Dec 10, 2019

No incidents reported.

Dec 9, 2019
Completed - The scheduled maintenance has been completed.
Dec 9, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 06:00 EST
Scheduled - On Monday (12/09/2019) at 06:00 AM EST there will be a scheduled Platform update that will take approximately 2 hours. We will be using this time for the implementation of task queuing technical improvements.

This can potentially prolong execution of already running tasks (a medium risk), and we will be closely monitoring Platform executions.

We appreciate your patience and understanding. If you have questions, feel free to contact us at support@sbgenomics.com
Dec 5, 10:24 EST
Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019
Completed - The scheduled maintenance has been completed.
Nov 29, 03:52 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 03:00 EST
Scheduled - On Friday, 29th November starting at 03:00 AM until 04:00 AM EST, Seven Bridges environment will be under maintenance. During that period the platform will be unavailable and initialization of tasks will not be feasible. It can potentially affect already running tasks (a medium risk) and we will closely monitor Platform executions.
Nov 26, 12:11 EST