Seven Bridges Platform Status

All Systems Operational

Website Operational

Execution Operational

API Operational

Data Uploaders Operational

Documentation Operational

Billing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 13, 2019

No incidents reported today.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

Platform update

Completed - The scheduled maintenance has been completed.
Dec 11, 07:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 05:00 EST

Scheduled - We would like to inform you that there will be a scheduled Platform update on Wednesday (12/11/2019) at 05:00 AM EST that will take approximately 2 hours. We will implement the second part of task queuing technical improvements.

This can potentially prolong the execution of already running tasks (a medium risk), and we will be closely monitoring Platform executions.

We appreciate your patience and understanding. If you have questions, feel free to contact us at support@sbgenomics.com
Dec 10, 06:37 EST

Dec 10, 2019

No incidents reported.

Dec 9, 2019

Platform upgrade

Completed - The scheduled maintenance has been completed.
Dec 9, 08:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 06:00 EST

Scheduled - On Monday (12/09/2019) at 06:00 AM EST there will be a scheduled Platform update that will take approximately 2 hours. We will be using this time for the implementation of task queuing technical improvements.

This can potentially prolong execution of already running tasks (a medium risk), and we will be closely monitoring Platform executions.

We appreciate your patience and understanding. If you have questions, feel free to contact us at support@sbgenomics.com
Dec 5, 10:24 EST

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

Platform maintenance

Completed - The scheduled maintenance has been completed.
Nov 29, 03:52 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 03:00 EST

Scheduled - On Friday, 29th November starting at 03:00 AM until 04:00 AM EST, Seven Bridges environment will be under maintenance. During that period the platform will be unavailable and initialization of tasks will not be feasible. It can potentially affect already running tasks (a medium risk) and we will closely monitor Platform executions.
Nov 26, 12:11 EST